WHO ARE OUR SHIPPING AGENTS?
We offer DPD classic, UPS, and DHL International Express service on all European orders.
CAN I PICK UP MY ORDER, OR DROP IN MY EXCHANGE/WARRANTY CLAIM FROM YOUR WORKSHOP?
Yes, you can pick up your order at our workshop if you live locally. You just need to select the local pickup option at checkout.
DO YOU SHIP INTERNATIONALLY?
For all orders outside of Europe, we offer DHL International Express service and UPS carriers. Please note that all international addresses must be entered in English.
WHEN CAN I EXPECT MY ORDER TO ARRIVE?
We strive to process all orders within 1 - 2 days of ordering from our Tallinn store using the delivery service. You will be required to sign for your parcel upon delivery. If there is no one available to sign for your parcel upon delivery it will be left at the nearest post office for you to collect. We recommend providing an address where someone will be available to sign between 09-17 Monday to Friday.
Please note if you order on the weekend, your order will be shipped the following business day.
In all cases, you must return the damaged goods to Truck Center International company to Paneeli 4, Tallinn EE 11415
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.